Rami Kamar, Director of Information Technology — Fairmont Southampton, Bermuda

About

Technology that transforms hospitality

I build technology ecosystems that make five-star properties operate, and feel, like the future. My career has taken me from the Mediterranean coast of Egypt to the skyline of Dubai to the shores of Bermuda, always at the intersection of luxury hospitality and enterprise technology leadership.

At Fairmont Southampton, I am leading the complete ground-up technology build-out for the reopening of a landmark 593-room resort, designing and delivering every system from network infrastructure and enterprise Wi-Fi to IPTV, digital signage, guest communications technology, and all operational platforms.

My philosophy: technology is not a cost centre. It is the invisible architecture of an extraordinary guest experience. I translate business vision into scalable systems, lead multi-vendor programmes with precision, and build teams that sustain excellence long after go-live.

IT Strategy & Governance Pre-Opening Programmes Cloud Transformation Enterprise Networking Accor · Fairmont · Sofitel

UAE

1st Cloud POS
Infrasys · Shiji

Wi‑Fi 6E

Largest in UAE
Etisalat & Aruba

Global

1st Opera Cloud
Accor Worldwide

UAE

1st Mobile Key
Accor UAE

Career footprint

Fairmont Southampton, BermudaCurrent

Fairmont Dubai · Fairmont Ajman · Fujairah Beach

Sofitel Dubai Jumeirah Beach

Sofitel Taba Heights · Sofitel Cecil Alexandria

15+

Years of progressive leadership

8 luxury hotels · 4 countries · 1,000+ keys

Leadership Testimonials

What they say

"

Thank you for all your contribution to making us a success!

Tariq Valani

SVP Technology · IMEA · Accor

Accor #OneTechTeam Recognition

"

I have had the pleasure of knowing Rami, and I can confidently say he is an exceptional IT leader, particularly skilled in overseeing the complex technological needs of the hospitality industry. His expertise in managing IT infrastructure, ensuring seamless connectivity, and delivering innovative solutions has been instrumental in enhancing operational efficiency and guest satisfaction.

Industry Colleague

Hospitality Technology Professional

LinkedIn Recommendation

"

All the best Rami, and thanks for all the positive "Can Do" energy over the recent years. I'm glad we'll springboard your next chapter start together! Dubai will always be here to call home when you are ready to return. All the best for the next step.

Adrian Wilson

Vice President · PMO & Technology Deployment · Accor

Farewell from Fairmont Dubai · 2024

"

Just a quick note to thank you for your help during the conference this week. I know you did a lot behind the scenes. I promise I will never forget your name again!

Floor Bleeker

Chief Information Officer · MEA & Global Strategic Programs · Accor

January 2020 · IT Conference · Fairmont Ajman

"

Great News Rami. Well done for implementing IPTV systems.

Keith Lesteve

Executive Director · Global Tech Operations & Innovation · Fairmont

IPTV Cloud · Fairmont Dubai

"

Well done for implementing FutureLog.

Keith Lesteve

Executive Director · Global Tech Operations & Innovation · Fairmont

"

Well done, as usual outstanding job, all the best.

Khalid Omari

Regional Technology · Accor

IPTV Cloud · Fairmont Dubai (Completed)

"

I would like to thank you Mr. Rami for the support and showing faith. Fairmont Dubai is now live on Infrasys Cloud POS!

Arup Banik

Country Head · Shiji India & Middle East

Fairmont Dubai Cloud POS Go-Live

"

Job well-done on implementing the new system.

Bert Plas

General Manager · Sofitel Taba Heights · Accor

System Implementation · Sofitel Taba Heights

Career Journey

15 years of excellence

From Alexandria to Dubai to Bermuda, a progressive journey through luxury hospitality technology leadership across the Accor portfolio.

Fairmont Southampton · Bermuda

Director of Information Technology

Nov 2024 – PresentBermudaCurrent Role

Leading the complete ground-up technology build-out for the reopening of a 593-room luxury resort, full ownership of scope, budget, vendor selection, and delivery across all IT disciplines.
Defining technology vision covering enterprise Wi-Fi, guest communications technology, IPTV, digital signage, network infrastructure, and all operational platforms.
Primary technology liaison between ownership group, general contractor, architects, and specialist technology partners.

Pre-OpeningWi-Fi DesignIPTVGuest CommunicationsNetwork Infrastructure

Fairmont Dubai · Ajman · Fujairah Beach, Accor

Cluster IT Manager

May 2019 – Nov 2024UAE · 3 Properties · 1,000+ Keys

Delivered the UAE's largest Wi-Fi 6E deployment with Etisalat and Aruba Networks, a new benchmark for wireless connectivity in the Fairmont portfolio.
Led Fairmont Dubai to become the 1st hotel in Accor UAE on the Shiji Cloud POS (Infrasys) platform.
Delivered the first worldwide pilot of Opera Cloud PMS within the Accor global portfolio, setting the standard for cloud PMS adoption across the group.
Implemented the first Mobile Key in Accor UAE, enabling digital check-in and keyless room access across the cluster.
Recognised as Barracuda Cloud Champion in Accor UAE for leading the adoption of Barracuda cloud security solutions across the portfolio.
Awarded IT Audit Champion, Accor UAE for achieving the highest compliance and audit performance standards in the region.

Wi-Fi 6EArubaCloud POSMobile KeyOpera CloudBarracudaIT AuditCybersecurity

Sofitel Dubai Jumeirah Beach, Accor

Digital Services & Solutions Manager

Apr 2015 – May 2019Dubai, UAE · 444 Keys

Managed all technology operations for a 444-room five-star beachfront property, ensuring high system availability and seamless digital guest experience.
Owned IT capital and operational budgets, compliance reporting, and service-contract negotiations, delivering measurable cost savings year over year.

IT OperationsCAPEX/OPEXComplianceGuest Tech

Sofitel Taba Heights, Accor

Assistant IT Manager (In Charge)

Jan 2013 – Feb 2015South Sinai, Egypt

Full ownership of IT operations for a remote resort property including infrastructure, information security compliance, and disaster recovery planning.

DR PlanningInfoSecInfrastructure

Sofitel Cecil Alexandria, Accor

IT Coordinator (In Charge)

Dec 2010 – Feb 2013Alexandria, Egypt

Managed technology operations and vendor relationships for a landmark heritage hotel, aligning local infrastructure with Accor's global standards.

IT OperationsVendor Mgmt

Kamar Soft · Alexandria

Founder & IT Solutions Consultant

Jan 2009 – Dec 2010Alexandria, Egypt

Founded an IT consultancy delivering ERP implementations, growing the client portfolio by 50% and reducing operational costs by up to 30%.

ERPConsultingEntrepreneurship

Projects & Innovations

Flagship technology initiatives

FSH

Flagship · 2024 – Present

Fairmont Southampton, Pre-Opening Technology Build-Out

Leading the complete ground-up IT programme for the reopening of one of Bermuda's most iconic resorts. Full ownership from concept design through procurement, installation, commissioning, and operational handover, across every technology discipline for a 593-room five-star property.

593 KeysFull IT build-out scope

Multi-yearEnd-to-end programme

Pre-OpeningEnterprise Wi-FiIPTVDigital SignageNetwork InfrastructureGuest Communications

6E

Infrastructure · 2023

UAE's Largest Wi-Fi 6E Deployment

Delivered the largest Wi-Fi 6E rollout in the UAE across three Fairmont properties in partnership with Etisalat by e& and Aruba Networks, setting a new benchmark for wireless connectivity in luxury hospitality.

"The Internet is currently one of the most important things, right up there with water and air." Rami Kamar · Etisalat Official Press Release

3 PropertiesUAE-wide deployment

Wi-Fi 6EAruba NetworksEtisalat

CLD CLOUD · 2023 First Cloud POS in Accor UAE Led Fairmont Dubai to become the first hotel in Accor UAE on the Shiji Cloud POS (Infrasys) platform, a milestone cloud migration that transformed F&B operations, improved service speed, and set the standard for POS adoption across the Accor UAE portfolio. 1st in UAE Accor Cloud POS rollout CLOUD SHIJI INFRASYS F&B POS

CLD

Cloud PMS · Worldwide First

Opera Cloud PMS, First Global Pilot

Led the first worldwide pilot of Opera Cloud PMS within the Accor global portfolio, positioning the Fairmont cluster as the benchmark property for cloud PMS adoption across the entire group.

Global FirstOpera Cloud pilot · Accor worldwide

Worldwide FirstOpera CloudPMSCloud

SEC

Cybersecurity · Accor UAE

Barracuda Cloud Champion

Recognised as Barracuda Cloud Champion across Accor UAE for leading the adoption and implementation of Barracuda cloud security solutions, strengthening the cybersecurity posture of the Fairmont cluster.

UAE ChampionBarracuda Cloud · Accor UAE

ChampionBarracudaCloud SecurityCybersecurity

AUD

Compliance · Accor UAE

IT Audit Champion

Awarded IT Audit Champion across Accor UAE for achieving the highest compliance and audit performance standards in the region, demonstrating exceptional governance and IT controls across three luxury properties.

UAE ChampionIT Audit · Accor UAE

ChampionIT AuditComplianceGovernance

KEY

Guest Experience · First in UAE

First Mobile Key in Accor UAE

Implemented the first Mobile Key solution in Accor UAE across the Fairmont cluster, enabling seamless digital check-in and keyless room access. Recognised by Accor for pioneering guest-facing innovation in the region.

UAE FirstMobile Key · Accor UAE

UAE FirstMobile KeyGuest TechDigital Check-in

CLD

Cloud Migration · 2019 – 2024

Multi-Property Cloud Migration

Directed the migration of critical hotel systems to cloud platforms across three Fairmont properties, improving system reliability, business continuity readiness, and reducing total cost of ownership.

3 PropertiesFairmont Dubai · Ajman · Fujairah

CloudBusiness ContinuitySystem ReliabilityCost Optimisation

SPK

Thought Leadership · 2024

HITEC Dubai 2023 & 2024, Conference Speaker

Named speaker at both HITEC Dubai 2023 and 2024 alongside The Hotel Show Dubai — one of a select group of hospitality IT leaders invited to present on technology and guest experience at the region's most influential hospitality technology forum.

Executive PanelDubai World Trade Centre · 2024

HITECThought LeadershipInnovation

Skills & Expertise

Deep technical breadth

Infrastructure & Networking

Designed and delivered enterprise-grade network infrastructure across multi-property luxury clusters in the UAE and Bermuda.

Wi-Fi 6EAruba NetworksCiscoEnterprise Network DesignIPTVDigital SignageGuest Communications

Cloud & Platform Engineering

Led the migration of core hotel platforms to the cloud, improving uptime, scalability, and business continuity readiness.

Opera Cloud PMSShiji Infrasys POSCloud MigrationSaaS & PaaS EcosystemsBCP / DR PlanningVirtualisation

Cybersecurity & Compliance

Built and sustained a security posture meeting Accor global standards across three properties and 1,000+ keys.

Barracuda Cloud SecurityInformation SecurityITIL v4IT Audit & CompliancePrivacy & Data ProtectionAnti-Bribery & Corruption

Hospitality Technology

Selected, deployed, and operated the platforms that power five-star guest experience for Accor's luxury brands.

Opera PMSShiji POSMobile KeyGuest Mobile AppsIn-Room TechnologyProperty F&B Systems

Programme & Leadership

Led teams, vendors, and budgets across pre-opening, renovation, and steady-state operational programmes.

Pre-Opening Technology ProgrammesCAPEX / OPEX PlanningMulti-Vendor ManagementStakeholder EngagementCross-Functional LeadershipTeam Development

Languages & Reach

Fluency across three languages and three continents enables direct partnership with ownership groups, brand teams, and local talent.

Arabic, NativeEnglish, Full ProfessionalFrench, Professional WorkingEgypt · UAE · Bermuda

Certifications

Credentials that count

ITIL

ITIL Foundation v4

PeopleCert

2024 · Active

PM

Foundations of Project Management

Google

2025 · Active

MS

MCTS: Windows Server 2008 Active Directory

Microsoft

2011

MS

MCTS: Windows Server 2008 Network Infrastructure

Microsoft

2011

MS

MCTS: Windows Server 2008 Applications Infrastructure

Microsoft

2011

MS

MCTS: Windows 7 Configuration

Microsoft

2011

CCNA

Cisco Certified Network Associate

Cisco / New Horizons

2011

VCE

Certified Professional Associate, Vblock Systems

VCE / EMC

2015 · Score 85%

LX

Linux Fundamentals & System Administration

New Horizons

Certified

AD

Configuring & Troubleshooting Active Directory Domain Services

New Horizons

2010 – 2011

AC

Accor Academy, Privacy & Data Protection

Accor Academy · Global

Certified

AC

Anti-Bribery & Corruption Policy, Global

Accor Academy · Global

Certified

Recognition & Awards

Results that speak louder

0

Years in Luxury Hospitality Tech

0

Awards & Champion Titles

0

Hotel Keys Under Management

0

Luxury Hotels Led

✦

IT Champion of the Year

Hozpitality Middle East Hospitality Excellence Awards, recognised for sustained excellence and innovation in technology leadership across the Fairmont cluster.

2023

6E

Largest Wi-Fi 6E Deployment in UAE

Recognised by Etisalat by e& with Aruba Networks for delivering the most ambitious enterprise Wi-Fi 6E rollout in the UAE across the Fairmont portfolio.

2023

✦

IMEA Tech Colleague of the Month

Accor MEA, India & Turkey Region recognition, awarded for innovation and excellence in the Cluster IT Manager role.

June 2022

FDX

IT Person of the Year

Officially recognised by Fairmont Dubai at the 9th Middle East Hozpitality Excellence Awards, announced on Fairmont Dubai's official LinkedIn alongside Hotel of the Year (5 Star).

Fairmont Dubai · 2023

SEC

Barracuda Cloud Champion

Recognised as Barracuda Cloud Security Champion across Accor UAE for leading adoption of cloud security solutions and strengthening the cybersecurity posture of the Fairmont cluster.

Accor UAE

AUD

IT Audit Champion

Awarded IT Audit Champion across Accor UAE for achieving the highest compliance and audit performance standards in the region across three luxury properties.

Accor UAE

PMS

Opera Cloud PMS, First Global Pilot

Led the first worldwide pilot of Opera Cloud PMS within the Accor global portfolio, setting the benchmark for cloud PMS adoption across the entire group.

Worldwide First

Speaking & Industry Presence

Sharing the vision

HITEC Dubai 2024

Tech Tales: Marrying Storytelling with Cutting-Edge Technology

Executive Think Tank Panel at HITEC Dubai 2024 & The Hotel Show Dubai 2024, engaging HFTP and UAE Hospitality IT leaders on technology-driven guest experiences.

Dubai World Trade Centre · October 2024

Hozpitality Awards 2023

IT Champion of the Year

Recognised at the 2023 Middle East Hozpitality Excellence Awards, celebrating technology leadership across the luxury hospitality sector.

Rami Kamar receiving IT Champion award with colleagues

Rami Kamar at hospitality tech conference

Fairmont Southampton · Bermuda · 2024 – Present

Rami Kamar at Fairmont Southampton, Bermuda

On-site at Fairmont Southampton pre-opening build-out

Current Role · Nov 2024 – Present

Leading the complete ground-up technology build-out for the reopening of Fairmont Southampton, one of Bermuda's most iconic luxury resorts. On-site daily with the ownership group, architects, and specialist technology partners to deliver a 593-room, five-star property back to the world.

View on LinkedIn →

HITEC 2023 & 2024 Hospitality Tech Leaders Forum LinkedIn →

Press & Media Coverage

Industry recognition

Coverage of landmark technology milestones across major industry and regional publications.

TAN

Tech Africa News

Etisalat and Aruba Networks to Deploy Wi-Fi 6E Technology at Fairmont Dubai

Fairmont Dubai becomes a landmark deployment site for Wi-Fi 6E in the UAE, a first for the Accor portfolio in the region, led by Rami Kamar's technology team.

March 2023Read Article →

e&

etisalat by e&

Etisalat by e& Deploys Wi-Fi 6E Technology Across Fairmont Portfolio

Official announcement from Etisalat by e& and Aruba Networks covering the UAE's largest Wi-Fi 6E deployment across three Fairmont properties.

2023Read Article →

UAE

UAE Today

UAE's Largest Wi-Fi 6E Deployment at Fairmont Dubai, Ajman & Fujairah

UAE Today covers the landmark wireless infrastructure milestone across the Fairmont cluster, setting a new benchmark for connectivity in luxury hospitality.

2023Read Article →

in

Fairmont Dubai · LinkedIn

IT Champion of the Year, Fairmont Dubai Celebrates the Win

Fairmont Dubai's official recognition of Rami Kamar's IT Champion of the Year award at the 2023 Hozpitality Middle East Excellence Awards.

October 2023View Post →

AC

Accor · Tech Colleague

Accor Tech Colleague of the Month Recognition, IMEA Region

Recognition shared across the Accor IMEA region for outstanding technology delivery and innovation across the Fairmont Dubai cluster portfolio.

2022 – 2023View Post →

SK

Shackle · Mobile Key

Mobile Key Technology Breakfast Event, Fairmont Dubai Partnership

Industry breakfast event showcasing the Mobile Key implementation led by Rami Kamar across the Fairmont portfolio, in partnership with Shackle.

2024View Post →

Fairmont Dubai, Fairmont Ajman, and Fairmont Fujairah Beach Resort have continuously been at the forefront of digital transformation, providing the most cutting-edge technologies to deliver best-in-class services to our guests. Partnering with Etisalat by e& and Aruba Networks to deploy Wi-Fi 6E across our properties is a significant milestone in our commitment to innovation.

Rami Kamar, Cluster IT Manager · Fairmont Dubai, Ajman & Fujairah (as quoted in press coverage)

Get In Touch

Let's connect

Open to technology leadership opportunities, advisory conversations, and industry collaborations in luxury hospitality technology.

✉

Email

[email protected]

in

linkedin.com/in/ramikamar

T

Phone

◎

Location

Southampton Parish, Bermuda

∞

Languages

Arabic (Native) · English (Full Professional) · French (Professional Working)

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